Sneha Agrawal
Financial Operations at Bentley Systems | Ex-eWards
- Role
- Subscription Renewal Representative at Bentley Systems
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Sneha Agrawal
6+ years of experience as Subscription Renewal Expert, Marketing Consultant, and Client Success Manager. Have exposure in national and international markets - India, Australia, Hong Kong, SAARC regions.
Experience
Subscription Renewal Representative
Jul 2022 — Present · Gurugram, IN
Managed the end-to-end renewal cycle for 200+ accounts quarterly, leveraging SAP and Qlik Sense to drive customer retention, subscription growth, and forecasted revenue reporting.• Consistently exceeded quarterly revenue targets, generating over $100K in renewals per quarter while tracking performance against forecasted targets.• Achieved and maintained an 85%+ contract retention rate, ensuring long-term business continuity.• Oversaw a regional portfolio of 100+ client accounts in Australia, while providing strategic support and account management for Hong Kong, India, and SAARC regions.• Spearheaded a pilot project for Order Processing in Australia, establishing scalable training practices and processes for broader implementation across global teams.• Led onboarding and upskilling sessions on Order Processing across teams in Asia and Australia, ensuring consistent training standards and operational efficiency.
Education
Shri Shikshayatan School
Class XII
2014 — 2016
Shri Shikshayatan College
BBA - Bachelor of Business Administration
2016 — 2019
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