Snaiha Thapa
Team Lead at Webhelp
- Role
- Customer Service Team Lead at Webhelp
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Snaiha Thapa
Seasoned and result-oriented professional with experience in the areas of Business Process Improvement, Client Servicing & Relationship Team Management across industries like BPO/KPIs / KSM. I am experienced in managing the clients\' voice and non-voice operations and providing them the best service level. Proficiency in managing day to day operations & maintaining relationship with clients. A keen analyst with exceptional problem solving skills; possess ability to resolve the issues. Can perform well in a fast paced, high pressure environment
Experience
Customer Service Team Lead
Aug 2020 — Present · Gurgaon, IN
Education
DAV
Graduate, Commerce
2006 — 2008
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