Stephan Mueller
Director, Global IT Support @Vishay Precision Group, Inc. (VPG)
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WORK HISTORY
Director, Global IT Support @Vishay Precision Group, Inc. (VPG)
Stadt Heilbronn, DE
Accountable for global IT support strategy, execution, and service performance across regions and leading the EU IT operations. Building standardized support processes, improving SLAs, and enabling business continuity. Partnering with stakeholders to align technology services with organizational needs.
EDUCATION
Technische Universität Braunschweig
Computer Science
ABOUT STEPHAN MUELLER
Strategic IT leader with a global mindsetI drive IT operations and service delivery across Europe and globally, balancing regional complexity with scalable, standardized approaches. At VPG, I’m leading the evolution of our IT support organization toward a service-centric, transparent model that builds trust and delivers measurable value.Current focus: maturing our global IT support organization through standardization, centralization, and KPI-driven performance, ensuring a consistent, high-quality user experience. I collaborate closely with global peers as part of the IT leadership team to evolve IT into a reliable, business-aligned partner.My approach: IT should earn trust, not just process tickets. I focus on creating clarity, operational credibility, and a partnership mindset between IT and the business.
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