Shawn Thayer
IT Field Support Manager at CEVA Logistics
- Role
- IT Manager - Field Support at CEVA Logistics
- Location
- Plainfield, IN, US
- LinkedIn followers
- 500 followers
About Shawn Thayer
Responsible for day to day management of employees 3 states, and 2 countriesImage Creation using Microsoft Deployment Toolkit (MDT)Provided Executive Level SupportSupported Multiple Platforms of Mobile DevicesManaged small/large deployment roll out projects (50 – computers)Performed annual reviews of employeesCreated detailed written process used internally and by the customerCreated/Reported daily/weekly metricsSpecialties: Lifecycle Replacements, Altiris Software Delivery, Imaging, Office 365, Service-Now. PDQ Inventory & PDQ Deploy
Experience
IT Manager - Field Support
Apr 2022 — Present · Plainfield, IN, US
Continued Role at same Company after acquisition from Ingram Micro/BrightPointPlayed key onsite role in acquisition for CEVA as we migrated infrastructure from previous company. Legacy knowledge and key team members.Traveled to multiple sites for migrations including sites that I didn\'t manage.Managed team and established leadership across other team members in other areas.Worked with Preferred vendors of CEVA
Education
Ball State University
Bachelors, General Science
1995 — 2001
Maconaquah High School
Dipolma
1992 — 1995
Skills
- Altiris
- Microsoft Office
- Windows 7
- Networking
- Digital Imaging
- Help Desk Support
- Technical Support
- Microsoft Exchange
- Citrix
- Blackberry
- Software Documentation
- Office 2010
- System Administration
- Norton Ghost
- Troubleshooting
- Printers
- Active Directory
- Windows Server
- Hardware
- Virtualization
- Software Installation
- Printer Support
- System Deployment
- Computer Hardware
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