Suchindran

About Suchindran

I am a Versatile Business Leader with a 15-year track record of architecting \"World First\" solutions at the intersection of Sales, Growth Marketing, and Supply Chain Logistics. From managing ₹3900+ Cr P & Ls at Vodafone to handling 35% volume of Amazon’s India last-mile delivery, I specialize in navigating the high-stakes \"0 to 1\" launch phase and the complex \"1 to 100\" scale-up of global distribution networks. My approach balances data-driven marketing with extreme operational rigor. At Amazon, I’ve pioneered global-standard modules for gig-worker productivity and recruitment—innovations originally built for India that are now being replicated globally by worldwide product teams. Whether it’s launching 3G networks in Delhi, pioneering Quick Commerce (Amazon Now), or driving 3.9% market share gains in FMCG, I focus on moving the needle through pricing innovation, product strategy, and high-performance team leadership.Core Expertise: Operations & Logistics: Last-Mile Strategy, Cost Optimization (752 bps reduction), and SOP Scalability.Growth & Marketing: GTM Strategy, Performance Marketing (225K leads), and Retention.Business Ownership: Full P&L Management, Multi-city Distribution, and Cross-functional Leadership of up to 17 direct reports.

Experience

1. Sr Manager, Business & Program Management (Amazon Hub, Amazon Flex)

   Amazon

   Jan 2024 — Present · Bengaluru, IN

   Full-Stack Operations: Manage the end-to-end last-mile delivery ecosystem for Amazon Hub and Amazon Flex across 52 cities, fulfilling 35% of Amazon’s India volume.• GTM Strategy (0 to 1): Led the India launch of Amazon Now (Quick Commerce) deliveries through 1P; collaborated with product teams to build tech capabilities and last-mile processes from scratch (Global First).• Pricing Innovation (WW First): Architected and launched a first-of-its-kind Performance Incentive pricing model for gig workers, shifting behavior from volume-capping to high-productivity; realized an 11% increase in driver output and $300K (USD) in annual operational savings.• Product Innovation (WW First): Architected and launched a bespoke referral module for Amazon Flex India after identifying a 60% industry benchmark for peer-to-peer recruitment. Successfully scaled the channel to drive 33% of all new driver onboardings, leading to the Global Product Team adopting the India model for worldwide replication.• Crisis & Scale Leadership: Built SOPs for \"Event Management\"(Prime Day, Great Indian Sales), improving delivery fill rates by 421 bps during peak volatility.

Education

• Symbiosis Centre For Management and Human Resource Development

  Master of Business Administration - MBA, Marketing/Marketing Management, General

• Thiagarajar College of Engineering

  Bachelor of Engineering - BE, Electrical and Electronics Engineering

• Symbiosis Centre For Management and Human Resource Development

  Master of Business Administration - MBA, Marketing