Smriti Swagatika Panda

Associate L2 @JPMorganChase

Bengaluru, IN

Associate L2 – GIAM OperationsNov 2022 – PresentProject 3: IAM Cross Operations (April 2025 – Present)• Governed JIRA across 7 IAM towers by defining components and tracking worklog hours to enhance FTE transparency, resource efficiency, and project reporting.• Led digital cleanup across all IAM towers by certifying Confluence, SharePoint, and ServiceNow KBs, strengthening IAM visibility and readiness for LLM-driven virtual assistant integration.Project 2: Secure From The Start (Sept 2024 – April 2025)• Lead validation and data quality for onboarding infrastructure assets (Apps, DB, OS).• Create and manage exception metrics, SOPs, and documentation in Confluence.• Deliver monthly metrics and updates to business units and stakeholders.• Support dashboard enhancements by providing logic/flowcharts to developers.• Conduct team training sessions and contribute to process transformation initiatives.Project 1: Data Quality Initiative (Nov 2022 – Sept 2024)• Executed gap analysis for apps without tagged databases, reducing risk exposure.• Performed RCA on data exceptions related to asset lifecycle and configurations.• Led audit RFI responses and monitored compliance exceptions.• Partnered with DB admins to close data gaps for certification readiness.• Contributed to dashboard development and enhancement using data insights.

Institute of Technical Education and Research, SOA University

Bachelor of Technology (B.Tech.)