Smriti Nagrath
AI Certified | Customer Success Manager @ Netcore | Driving Client Onboarding, Engagement & Retention | Expert in Account & Relationship Management
- Role
- Customer Success Manager at Netcore
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Smriti Nagrath
At Meritto, we specialize in enhancing client experiences, with a focus on impactful business process mapping and meticulous account management. My role as Senior Customer Operations Manager is a testament to our organization\'s commitment to operational excellence and customer success. With an MBA in Operations Management, my expertise lies in streamlining workflows and nurturing strong client relations.Our team\'s accomplishments are rooted in a collaborative approach, where my skills in client engagement and account oversight have played a pivotal role. The education from BIMTECH and the Institute of Innovation in Technology & Management has armed me with the technical understanding necessary to drive customer operations effectively, ensuring that our clients always meet their strategic objectives.
Experience
Customer Success Manager
Aug 2025 — Present · Gurugram, IN
Education
Innovation jobs
Bachelor's in computer application, Computer Programming, Specific Applications
2014 — 2017
BIRLA INSTITUTE OF MANAGEMENT TECHNOLOGY (BIMTECH)
Master of Business Administration, Operations Management and Supervision
2017 — 2019
Bal Bharati Public School
12th, Science Non Medical
2013 — 2014
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