Smriti Dalawat
VP - SRE @ Citi | SAFe POPM, GCP ACE, 2x AWS, 2x Azure | Ex-Deutsche, Ex-Barclays
- Role
- Vice President - Sre at Citi
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Smriti Dalawat
Over 16+ years of comprehensive experience in Agile/Scrum Delivery, Technical Project Management, Service Operations, IT Production Support, Site Reliability Engineering, Application Migrations, Change/Release Management (ITSM), Data Visualization and Analytics (SLM).• Skilled in Agile adoption, managing Product/Sprint backlog, feature prioritization, Agile ceremonies, Kanban boards• Skilled in IT Governance (MIM, SLI, SLO & KPIs, SRE initiatives, toil reduction, monitoring setup, false alert reduction, ticket backlog reduction & hygiene) & Insourcing programs/FTE reduction• Proven track record of successfully leading teams, collaborating with Senior Stakeholders, and driving continuous improvement initiatives• Multi-Cloud Certified, adept at working with tools like Splunk, Prometheus-Grafana, Accelatis, JIRA, Kanban board, Confluence, Trello, Geneos, MS Project, PowerPoint, Excel, ServiceNow, BMC Remedy, Visio, Git, Bitbucket, Fabric OpenShift.• Experience of working onsite (UK and Germany) with cross-regional Client & IT teams
Experience
Vice President - Sre
Sep 2025 — Present · Pune, IN
Education
University of Rajasthan
B.E., Electronics & Communication
2004 — 2008
Skills
- Servicefirst
- Itil
- Microsoft Sql Server
- Itil Process
- Hfm
- Change Management
- Active Directory
- Hfm Installation
- Stakeholder Management
- Essbase Analytics Link
- Olap
- Hyperion Planning
- Fdmee
- Obiee
- Oracle
- Requirements Analysis
- Hyperion Planning Installation Version 11
- Data Integration
- Etl
- Bmc Remedy
- Hyperion Enterprise
- Business Intelligence
- Drm Installation V 11.1.2.3
- Epm
- Hyperion Environment Support, Administration and Application Support
- Incident Management
- Data Warehousing
- Servicenow
- Fdm
- .net
- Essbase
- Shared Services
- Weblogic Administration
- Release Management
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