Smriti Anand

About Smriti Anand

Driving Execution | Product Management | Leading from the Front| Helping Tech and Non-Tech People Understand Each Other. Results-oriented and self-motivated Senior Platform Product Manager with 15 + years of experience in building customer-focused digital products & solutions and achieving exceptional customer satisfaction through effective collaboration, communication, process & technology. Well-versed in building positive relationships with customers and business stakeholders. Creative and strategic thinker with experience in product management, project management, quality assurance and process improvement. Curious, fast learner with an analytical mindset. Skills #Product Strategy and Vision #Product Development #Effective Written and Verbal Communication #Effective Road Mapping #Voice of the Customer #Critical Thinking #Design Thinking and Innovation #Cross-Functional Team Leadership #User Experience #Technical and Functional Requirements #Product Team Leadership #Change Management Steward

Experience

1. Senior Capability Manger (Proposals Platform)

   Optum

   Jul 2024 — Present

   As the Capability Manager for the Proposals Platform, I led the vision, strategy, and enterprise‑wide execution of AI‑driven capabilities within Optum’s Strategic Response Management ecosystem. I partnered closely with vendor engineering, product, and Optum\'s business teams to design and deliver scalable AI solutions that transformed how proposal teams work—introducing tools like AI Draft, AI Assistant, and AI Analysis Agent that significantly reduced RFx response times, improved knowledge management efficiency, and automated complex document analysis. Through thoughtful roadmap prioritization and continuous optimization, I delivered measurable business value and modernized core processes across the organization.

Education

• Guru Nanak Dev University

  Master of Business Administration (MBA), Marketing

  2003 — 2005

• Guru Nanak Dev University

  Bachelor's degree, Economics

  2000 — 2003

Skills

• Process Improvement
• Agile Methodologies
• Production Support
• Hp Quality Center
• User Acceptance Testing
• Software Quality Assurance
• Oracle
• Requirements Analysis
• Aml
• Kyc
• Manual Testing
• Investment Banking
• Business Analysis
• Quality Assurance
• Requirements Gathering
• Test Cases
• Training
• Software Documentation
• Sdlc
• Tortoise Svn
• Software Project Management
• Retail Banking
• Sql
• Quality Center
• Microsoft Excel