Smriti Agarwal

About Smriti Agarwal

I have been working in the domain of Learning and Development since the year 2005. I have thoroughly enjoyed facilitating a wide spectrum of learning programs that heighten self-awareness, provide learners the exposure to real-world problems, and build connections with people. I strongly believe in collaborating as a strategic partner and consultative advisor to architect engaging, holistic development experiences that create measurable value and impact for learners/professionals and the business. I have expertise in defining business requirements in collaboration with internal clients, uncovering root causes using in-depth research methodologies, and identifying development needs aligned to the desired business outcomes. My programs are designed using human-centered design approach, adopting the learner perspective to iteratively clarify needs and ideate impactful solutions. Learning and Development skillsets have taken me to the fascinating inroads of the User Research world. I have been a User Researcher since 2018, and working with User Connect Consultancy has given me the opportunity to collaborate with clients from varied domains which, in turn, has strengthened my experience in User Research. I have conducted end-to-end User Research starting from research planning to research operations, participant management to moderation, and research synthesis to insights presentation. I have also conducted several workshops to evangelize User Research and Design Thinking and also guide leaders and executives on its application in their organization.

Experience

1. Research Specialist

   User Connect Consultancy

   Jan 2018 — Present · IN