Smitta Laha

Customer Support Officer @FiveS Digital

Jamshedpur, IN

In this role, I handle customer concerns that are escalated through social media platforms, especially when they haven\'t received a resolution through call or chat support. This high-resolution touchpoint allows me to ensure customer satisfaction by addressing their issues with empathy and quick action. I look forward to growing in this role and making a positive impact through digital customer care.

Mount view school

Secondary

Blue Bells English High School

Higher secondary

Netaji subhas university

BBA