Smithun Bharath
Payroll Manager @Dayforce
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WORK HISTORY
Payroll Manager @Dayforce
Leading a team of 8 UK payroll specialists based in Glasgow (UK).Leading calls related to the commits of new customers.Coordinating with the implementation team and the customer to see if all the required payroll attributes are updated in the Dayforce during the transition.Performance Management activities – goal setting and cascading, completing formal performance reviews, providing feedback, assigning performance ratingsSchedule regular commit calls until the customer is self-sufficient to run the payroll on the Dayforce platform.Coaching, mentoring team members, offering feedback to foster openness, continuous learningHandling escalations, monitoring salesforce cases and iron out any decline in serviceLeading and supporting learning and development opportunities.Actions disciplinary, retention, engagement, and recognition initiativesOverlooking payroll activities and supports (existing and new) clients and internal teams throughout various client life cyclesMaintains the highest level of customer satisfaction
EDUCATION
First Grade Group
Bachelor of Commerce
Bangalore University
Bachelor of Commerce - BCom, Business/Commerce, General
ABOUT SMITHUN BHARATH
In depth Managerial & leadership skills, proven by accelerated Career Progression in…
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