Thomas Smith

About Thomas Smith

With an extensive leadership background in recruiting, personnel development, and program management, I am actively seeking a position that will encompass one or more of those Human Resources areas. Key strengths include management practices that focus on improving teams—which I do using a hands-on style. This approach allows me to guide teams to top performance and company recognition. Throughout my career in the human resources arena, my superiors wrote performance assessment statements such as, “Impact on unit success cannot be overstated, brilliant leader who gets results.” I bring this same mindset of long-term, goal-oriented performance to every position. Specialties: Management, Recruiting, Process Improvement, Team Building, Relationship Development, Problem Resolution, Interpersonal Skills, Strategic Planning, Event Planning, Project Management, Training and Supervision, Organizing/Facilitating Classroom Instruction, Presentations and Seminars, Technical Assistance and Coaching, Conflict and Change Management, Quality Control, Market and Production Analysis and Public Relations.

Experience

1. Veterans Service Representative

   U.S. Department of Veterans Affairs

   Feb 2014 — Present

   Serves as a primary contact for the veteran and his/her representative or advocate and the decision-maker for compensation or pension claims. Assist veterans with determining eligibility for benefit programs, gathering requisite evidence to adjudicate their claim, determining the necessity of examinations, and follow their disability claims through the electronic system to include generating the award and notification letter to the veteran describing the decision and the reason for it.

Education

• Cedar Creek

  High School Diploma

  1974 — 1978

• Community College of the Air Force

  Associate of Applied Science, Construction Technology

  1996 — 1999

• Community College of the Air Force

  Associate of Applied Science, Instructor of Technology and Military Science

  2002 — 2002

• Community College of the Air Force

  Associate of Applied Science, Human Resources

  1999 — 1999

• Webster University

  Masters, Business Administration

  2000 — 2004

• Wayland Baptist University

  Bachelor of Science in Occupational Education, Business Administration

  1999 — 2000

Skills

• Onboarding
• Sales
• Organizational Development
• Analysis
• Recruiting
• Policy
• Military
• Organizational Leadership
• Military Experience
• Government
• Process Improvement
• Dod
• Contract Management
• Human Resources
• Security Clearance
• Personnel Management
• Recruiting Management
• Supervisory Skills
• Top Secret
• Sales Management
• College Recruiting
• Problem Solving
• Operations Management
• Conflict Resolution
• Event Planning
• Mentoring
• Event Management
• Recruitment Training
• Project Management
• Performance Management
• Employee Training
• Strategic Planning
• Employee Relations
• Team Building
• Management
• Interviews
• Project Planning
• Leadership Development
• Training
• Change Management