Paul Haylor-Smith
Head of Learning and Development @Quilter
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WORK HISTORY
Head of Learning and Development @Quilter
Southampton, GB
ABOUT PAUL HAYLOR-SMITH
With over 20 years of experience in learning and development, I am passionate about leveraging my expertise in customer, colleague, and digital experience best practices to deliver innovative, commercial, and strategically aligned solutions. At Quilter, I lead a team of L&D professionals who design and implement learning and performance technologies that support the business achieving its strategic priorities and enhance the customer and colleague experience. I thrive in fast-paced, high-pressured, and highly matrixed environments, where I manage complex, cross-functional projects to budget and deadline. I have a proven track record of delivering scalable, cost-effective, and colleague-centric solutions that drive results and engagement. I also excel at building trust and collaboration with executive-level stakeholders and partners across the organisation. My peers describe me as curious, agile, ethical, and fun. My mission is to enable those light bulb moments in people to be the best version of themselves and achieve their personal and professional goals.
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