Smith Halani
Postal Clerk @Canada Post / Postes Canada
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WORK HISTORY
Postal Clerk @Canada Post / Postes Canada
Toronto, ON, CA
Aided the public in compliance with federal regulations of the Postal Service and other federal agencies to 300+ walk-in clients weekly• Maximized employee performance by developing effective engagement objectives and standard practices • Reviewed and resolved differences between accounting information and cash drawer• Processed POS transactions, including cash, credit purchases and refunds
EDUCATION
Modern Education Society's Nowrosjee Wadia College Arts, Science, Pune 01
PCM with Computer Science
Seneca College
Bachelor of Science - BS
ABOUT SMITH HALANI
At Loblaw Companies, I harness the power of customer feedback to optimize business strategies, using my academic background in Data Science and Analytics from Seneca College. My role involves translating complex data into actionable insights, which contributes significantly to enhancing customer satisfaction and driving organizational growth. My experience at Canada Post has honed my ability to manage high-volume transactions and resolve discrepancies with precision. I thrive in environments that require attention to detail and robust governance skills, ensuring a seamless customer experience and operational excellence. As a data enthusiast, I am committed to continuous learning and applying my UX/UI design certification to deliver intuitive data visualization solutions.
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