Chris Smith
Contact Center Leader | Omni-Channel Operations | Customer Experience Strategist
- Role
- Ecampus Com at eCampus.com
- Location
- Lexington, KY, US
- LinkedIn followers
- 500 followers
About Chris Smith
I’m a Customer Operations Executive who believes that exceptional customer experiences…
Experience
Ecampus Com
Present
Skills
- Management
- Call Centers
- Quality Management
- Call Center
- Coaching
- Key Performance Indicators
- Performance Improvement
- Customer Interaction Management
- Outsourcing Management
- Quality Assurance
- Business Process Improvement
- Customer Satisfaction
- Customer Experience
- Contact Center Management
- Acd Management
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