Bo Smith

Senior Client Service Manager @July Business Services

Waco, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2009 — Present

Senior Client Service Manager @July Business Services

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Waco, TX, US

Build strong relationships with clients and advisers.Respond to plan sponsors and advisers questions related to all aspects of their retirement plan.Proactively request information and alert clients to plan operational and compliance matters.Utilize strong communication and service skills to meet or exceed the needs of clients.Serve as the primary contact for retirement plan sponsors and advisers.Prioritize, research and resolve client issues related to technology, plan operation, compliance and other matters.Interact with other plan service providers to coordinate a high quality client experience.

EDUCATION

2000 — 2002

Baylor University

Bachelor of Arts (B.A.), Business/Corporate Communications

1987 — 1989

McLennan Community College

Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities

2019 — 2021

Grand Canyon University

Master of Public Administration - MPA

SKILLS

ManagementFinanceBusiness PlanningEmployee BenefitsRetirementInvestmentsPowerpointMicrosoft Excel401(K) Retirement Savings PlansMicrosoft WordInsuranceRetirement PlanningMicrosoft OfficeSales401kDefined BenefitTeachingCustomer ServiceTrainingOutlookWindowsLeadership

ABOUT BO SMITH

Experienced Client Relationship Manager with a demonstrated history of working in the…

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