Smitha Suryaprakash
Digital Experience Management | Digital Transformation | Business Owner | Business Strategy | Service Delivery
- Role
- Vice President, Design & Experience Practice at UST
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Smitha Suryaprakash
Over 20 years of experience of managing Enterprise Systems Integration projects during my years at an IT Major to leading two digital experience startups with businesses across design, customer experience management, commerce and marketing operations.• Head of Delivery with experience in scaling operations with focus on metrics, process improvement and optimization to ensure healthy EBITA targets necessary for an attractive evaluation• Strong Client Relationship owner across business verticals and geographies with ability to grow revenues and scale teams on demand• Mentor and coach to multi-demographic and multi-disciplinary teams• Advisor to New Zealand Trade & Economy India chapter, advising the NZ businesses to successfully run and operate their businesses in India
Experience
Vice President, Design & Experience Practice
Nov 2023 — Present
Education
Doon Public School
High School Certificate (HSC)
1987 — 1997
B. M. S. College of Engineering
Bachelor of Engineering
1999 — 2003
CDAC, Pune
Co-curricular Diploma, Advanced Computing
2000 — 2003
PES College
Senior Secondary (SSC)
1997 — 1999
Skills
- Software Project Management
- Crm
- Pre-Sales
- Project Management
- Management
- Sdlc
- Enterprise Content Management
- Solution Architecture
- Requirements Gathering
- IT Strategy
- Enterprise Architecture
- Global Delivery
- Project Planning
- E-Commerce
- Requirements Analysis
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