Smitha Shetty

About Smitha Shetty

I’m a - passionate about enabling transformational change and empowering leaders to reach their highest potential. My path hasn’t been linear — it’s been intentional. Every pivot strengthened a core capability: helping people and organizations transform with clarity and confidence.Across industries and roles, I’ve built a reputation for:* Leading enterprise-scale, high-stakes programs with precision and calm* Coaching leaders to shift behaviors, deepen self-awareness, and accelerate impact* Building operating systems and team structures that improve execution* Elevating organizational talent through clarity, aligned growth, and strengths-based coachingI believe sustained success is achieved when, align seamlessly across all levels of an organization. I lead with that approach whether leading complex organizational initiatives or coaching individuals to breakthrough their limits.With 15+ years of experience in, I have led initiatives including Data and Analytics dept. from CignaGroup to HCSC. My expertise spans,/. As a leadership coach and facilitator, I’ve partnered with + to sharpen influence, enhance resilience, and drive authentic performance. Recognized as a, I’m equally committed to social impact through my nonprofit work in, reaching.I bring a unique blend of strategic acumen, execution excellence, and emotional intelligence —bridging the worlds of business transformation and human growth.If your organization is seeking to navigate change, build leadership capacity, or cultivate purposeful culture, I’d welcome the opportunity to connect and collaborate.Industries : Financial Services | Banking | Insurance | Employee Development | Leadership Training |Domains : Program Management | Executive/Life Coaching | Process Improvement | Design Thinking & Innovation | Strategy | Social Impact

Experience

1. Senior Program Manager

   Health Care Service Corporation

   Mar 2025 — Present · Nashville, TN, US

   In a $45M divestiture effort, I Led 13 workstreams in Data & Analytics and partner teams to migrate assets and personnel from Cigna to HCSC. Led teams to achieve program objectives, mitigated risks and managed dependencies, managed stakeholders, project communication, department budgeting, and resources management

Education

• Bangalore University

  BBM,

  1996 — 1999

• Sri Bhagawan Mahaveer Jain College,Bangalore

  BBM, Marketing

  1996 — 1999

• Indian Institute of Management Bangalore

  PGDM, General Management

  2000 — 2002

Skills

• Change Management
• Business Analysis
• Crm
• Customer Relationship Management (Crm)
• Program Management
• Six Sigma
• Leadership
• Strategy
• Business Process
• Business Process Re-Engineering
• Team Management
• Process Improvement
• Management Consulting
• Business Process Improvement
• Business Development
• Integration