Smita F.
Customer Success Leader
- Role
- Director, Customer Success at Guidewire Software
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Smita F.
Energetic problem solver with a passion for understanding complex business issues and synthesizing solutions that enable profitability and growth. Expert manager skilled in creating operational excellence to enable maximum efficiency and, ultimately, to support value creation by leveraging operations, strategy, process design/improvement/optimization, transformation, program management, relationship management, procurement, supply chain, and analytical skills.
Experience
Director, Customer Success
Oct 2022 — Present
Education
Georgia Institute of Technology
Bachelor’s Degree, Industrial Engineering
1995 — 1999
Duke University - The Fuqua School of Business
Master of Business Administration (M.B.A.), Business Administration and Management, General
2005 — 2006
Skills
- Inventory Management
- Data Analysis
- Metrics Development
- Complimentary Workforce
- Operations Management
- Client Relationship Management
- Supply Chain Operations
- Cost Reduction Strategies
- Industrial Engineering
- Project Management
- Client Relationship Management
- Process Optimization
- End to End Solutions
- Introducing New Products
- Evaluate Competitiveness
- Governance
- Issue Resolution
- Relationship Management
- Outsourcing
- Program Management
- Supply Chain Management
- Negotiation
- Vendor Relationship Management
- Manufacturing
- Supplier Development
- Liability Management
- Requirements Gathering
- Cost Management
- Process Improvement
- Process Design
- Business Administration
- Rfq
- Procurement
- Contract Negotiation
- Compliance Strategy
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