Smita Pandey
Sr. Product Owner@Frontier | CSPO certified | Agentic AI Expertise | Flowise AI | n8n | GPT-4 | Lang Graph | API Integrations | Product Strategies | Roadmap| Customer Experience | Stakeholder Management | Data- driven
- Role
- Sr Product Owner at Frontier Internet
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Smita Pandey
Experienced Product Manager with 8+ years experience and a proven track record in the…
Experience
Sr Product Owner
Oct 2024 — Present · Dallas, TX, US
Leading by-weekly releases to ensure timely delivery of secure payment options through third party integrations, reducing 40% fraudulent transactions and mitigating integration complexities.•Uncovered complex gaps in the credit check workflow for customer onboarding and prioritized features to handle credit freeze scenarios, resulting in 12% improvement in order processing efficiency.•Orchestrating backlog grooming, sprint planning, and feature prioritization with clear user stories documentation and acceptance criteria to guide engineering teams, improving 10% in product delivery.•Streamlining complex ideas into easy & clear presentations to align stakeholders, while partnering with marketing, sales, relationship managers, and support teams to gather and address user insights and pain points.•Collaborating with infrastructure engineering to design complex architectural workflows incorporating user and business needs to define success criteria and performance metrics, increasing 15% stakeholder satisfaction.•Maintaining comprehensive documentation for change and release management, ensuring alignment with key performance indicators and supporting continuous improvement initiatives.
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