Smita Nagargoje

About Smita Nagargoje

Fintech Payments Professional with hands-on experience in Digital Payments, Payment Gateway, QR Code, and UPI Solutions• Currently working at Futuretek Commerce Pvt. Ltd.(Getepay), contributing to merchant onboarding, payment activation, and fintech operations• Experienced in managing end-to-end Merchant Onboarding, QR Code deployment, and Payment Gateway activation to enable seamless digital payment acceptance• Skilled in coordinating with Banking Partners and managing Banking Alliances to ensure smooth merchant onboarding, settlement processes, and operational efficiency• Strong understanding of Digital Payment Ecosystem, including UPI, QR-based payments, merchant acquisition, and payment processing workflows• Supporting Merchant Acquisition, Merchant Relationship Management, and Merchant Growth by enabling businesses to adopt scalable digital payment solutions• Experienced in resolving merchant payment issues, coordinating with internal operations teams, and ensuring smooth transaction and settlement experience• Hands-on exposure to Fintech Operations, Payment Processes, Banking Coordination, and Fintech Product Implementation• PGDM (MBA Equivalent, AICTE Approved) with strong foundation in Business Management, Operations, and Growth Strategy• Passionate about Fintech Innovation, Digital Payments, and building scalable merchant payment ecosystems• Strong professional skills in Business Development, Stakeholder Management, Merchant Support, and Fintech Operations• Actively seeking opportunities to contribute, grow, and create impact in Fintech, Digital Payments, Banking, and Financial Services sectors• Open to connecting with Recruiters, Fintech Professionals, and Organizations for roles in Digital Payments, Fintech Operations, Banking Alliances, and Merchant Growth

Experience

1. Senior Relationship Manager

   Getepay

   Jun 2023 — Present · Mumbai, IN

   My Duties at Futuretek Commerce Pvt. Ltd.(Getepay):• Onboarding new merchants for Getepay Payment Gateway• Deploying and activating QR codes for merchants• Ensuring merchants can accept digital payments smoothly• Coordinating with partner banks for merchant onboarding and QR deployment• Managing relationships with bank officials and supporting fintech product growth• Promoting Getepay fintech products such as Payment Gateway and QR solutions• Expanding merchant network and increasing product adoption• Supporting merchants in resolving payment, activation, and settlement issues• Ensuring proper QR usage and transaction activity• Driving revenue growth by increasing active merchants and payment volume• Coordinating with internal teams like Operations and Accounts for smooth execution• Supporting revenue sharing, merchant activation, and operational processesActing as a bridge between merchants, banks, and Getepay for payment solutions.

Education

• All India Council for Technical Education (AICTE)

  Postgraduate Degree, Business Administration and Management, Marketing