Smit Patel
Customer Service Ambassador @Shoppers Drug Mart
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WORK HISTORY
Customer Service Ambassador @Shoppers Drug Mart
Ottawa, ON, CA
As a Cashier & Customer Service Ambassador at Shoppers Drug Mart, I provided front-line support to customers by handling purchases, returns, and product inquiries with professionalism and care. My role required strong attention to detail in processing transactions while also promoting loyalty programs and special offers to enhance customer satisfaction and sales.Beyond cashier responsibilities, I supported merchandising and store presentation, ensuring shelves were well-stocked and organized. I took pride in resolving customer concerns quickly and effectively, contributing to a positive shopping experience and strengthening customer loyalty.
EDUCATION
Nalanda Vidyalay
High school
Gujarat Technological University (GTU)
Bachelor of Technology - BTech
Carleton University
Master of Engineering - Software
ABOUT SMIT PATEL
Master\'s student in Software Engineering with a strong foundation in computer science principles and a passion for developing scalable, high-performance applications. Experienced in working with cloud platforms, building data pipelines, and utilizing modern software development practices. Skilled in Python, Java, and SQL, and proficient in cloud technologies such as AWS and Azure. I am driven by a desire to solve complex challenges and contribute to impactful projects. Open to internship and research opportunities in software engineering.
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