Smit Mehta
Banking Advisor @RBC
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WORK HISTORY
Banking Advisor @RBC
Toronto, ON, CA
Proactively engaged with customers to uncover banking needs and provide help and advice, identifying sales and referral opportunities.• Leveraged technology to deliver a memorable client experience, drive sales, and retain business.• Assisted clients with a full range of financial transactions, actively listening and engaging in conversations to understand individual needs.
EDUCATION
Conestoga College
Postgraduate Degree, Hospitality Administration/Management
University of Mumbai
Bachelor's degree, Finance and Financial Management Services
Conestoga College
Postgraduate Degree, Global Business Management
ABOUT SMIT MEHTA
With hands-on experience in the customer service industry by providing effective technical resolution, I feel I can prove to be an asset to the company by retaining its customer base. I would like to be part of a renowned organization and contribute to its growth, to work in a challenging and fast-paced environment, leveraging my current knowledge with many learning opportunities. I am extremely motivated to constantly develop my skills and grow professionally. Apply critical thinking during client interactions by framing value propositions to build rapport and identify client needs to gain commitment. Dedicated to bettering the customer experience with reliable product education, timely assistance, helpful feedback, and respectful conflict management response. I have comprehensive knowledge of communicating with global clients
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