Smit Bhuptani
Studied MSc Mechanical Engineering Design at Bournemouth University, United Kingdom
- Role
- Customer Care Executive at HDFC Bank
- Location
- Bhavnagar, GJ, IN
- LinkedIn followers
- 500 followers
About Smit Bhuptani
Experienced Research And Development Engineer with a demonstrated history of working in…
Experience
Customer Care Executive
Sep 2024 — Present · Bhavnagar, IN
Operations: Identify high transacting customers and reduce the transactions of these customers.Identify Depleting customers and control them.Reduce or improve on Band 1 and Band 2 Customers.Reduce Band 1 and Band 2 Txns Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Ensure error-free transactions of receipts & payments.Retail FX transactions processing.Vault Custodian Ensure the highest level of customer service.Ensure that the outward clearing process is adhered to.ATM custodian.Identification of counterfeit cash and ensure adherence to process laid down by the bank.
Education
Pandit Deendayal Petroleum University, Gandhi Nagar
Bachelor of Technology - BTech
2016 — 2019
Bournemouth University
Master of Science - MSc
2020 — 2021
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