Smily Gupta

About Smily Gupta

Cloud/SRE-DevOps Engineer with 5+ years of experience designing, reliability and operating large‑scale, production-grade cloud platforms—primarily across Azure and AWS. I specialize in building highly reliable, secure, and observable systems that power modern engineering teams.I bring deep hands-on expertise in production troubleshooting, Kubernetes platforms, cloud-native architectures, CI/CD pipelines, incident response, and performance optimization. My focus is on simplifying operations, eliminating toil, and enabling engineering teams through scalable, reusable platform patterns.Across my roles, I’ve led initiatives that modernized cloud environments, improved system reliability, strengthened monitoring and alerting, and introduced standards for IaC, deployment frameworks, and operational excellence. I take end-to-end ownership of production systems—driving resilience, stability, and continuous improvement.My Approach:I combine technical depth with a platform mindset—standardizing cloud foundations, reducing operational friction, and partnering with cross-functional teams to build systems that are reliable by design, automated at scale, and engineered for growth.If you\'re building cloud platforms, modernizing infrastructure, or advancing SRE maturity—I’d love to connect.

Experience

1. Senior System Engineer

   Tata Consultancy Services

   Jun 2023 — Present

   SRE-DEVOPS ENGINEER l ASML-NETHERLANDSEnvironment: Azure Cloud • Azure & AWS DevOps • Polarion ALM • Linux/Windows • ITIL/ServiceNow -Reduced deployment errors by [50%] by hardening Azure DevOps release gates, standardizing approvals, and adding automated validation steps-Cut incident MTTR by [40%] through improved runbooks, on‑call playbooks, and escalation workflows; performed RCAs with corrective actions-Accelerated releases by [60%] by modularizing pipelines, caching dependencies, and parallelizing test stages-Improved change success rate via pre‑prod checks, canary/blue‑green patterns (where applicable), and rollback procedures-Automated task/process using PowerShell/Bash/Python, eliminating hours/month of manual work.Supported Polarion ALM (admin/config/user support), enabling teams to manage requirements, test, and release workflows reliably-Strengthened DR readiness by participating in failover tests and documentation verified RTO/RPO outcomes-Enhanced observability with [AWS Cloudwatch/Azure Monitor/Log Analytics/Alerts, Prometheus/Grafana] creating dashboards and actionable alerts.Key Responsibilities-Own CI/CD pipeline health (builds, releases, artifact management, approvals, auditability)-Production support (incident response, L2/L3 issue triage, application & technical support)-Problem management (RCA reports, prevention plans, post‑incident reviews)-Change/release management with cross‑team coordination-Security & compliance: access hygiene, secret handling, audit readiness (as applicable)Technologies:Azure • AWS -Azure DevOps (Repos, Pipelines, Releases) • Git • Linux/Windows • PowerShell/Bash/Python • Polarion ALM • Networking (DNS, VNets, Load Balancers) • Monitoring/Logging (Azure Monitor, Log Analytics, Prometheus/Grafana)

Education

• Model Institute of Engineering and Technology

  Bachelor's degree, computer science engineering

  2015 — 2019