Smiley T Kent
Senior Manager at Walmart Global Tech
- Role
- Senior Manager, Technology Support at Walmart Global Tech
- Location
- Harrisburg, NC, US
- LinkedIn followers
- 500 followers
About Smiley T Kent
As a dynamic, driven, and multifaceted Problem Management Architect & IT Service Management Executive, I served numerous roles across a myriad of IT support and leadership tasks. Routinely, I function as a creative problem-solver, capable of navigating complex systems and networking challenges. Proactively, I reconcile and correct discrepancies/errors, resulting in enhancing overall system status, and uptime reliability. My expertise spans numerous standards, systems, programs, and reporting applications, which delivers timely and accurate project completion.
Experience
Senior Manager, Technology Support
Oct 2023 — Present
Education
Northeastern University
Master of Science (MS)
University of North Carolina at Charlotte
Bachelor of Science, Business Administration (BSBA)
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