Sannie Lee
Director @ Superhuman Mail | ex-Asana, Reforge
- Role
- Director of Customer Delight at Superhuman Mail
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Sannie Lee
Customer experience leader with a track record of building high-impact support teams, scaling operations, and driving cross-functional strategy. I specialize in turning support into a strategic advantage through thoughtful systems, tooling, and team design.
Experience
Director of Customer Delight
Aug 2025 — Present
Leading the Delight team in creating human, joyful experiences for Superhuman Mail\'s customers!
Education
Fudan University
International Studies
2010 — 2010
University of California, Davis
B.A., International Relations, Chinese Language and Culture
2008 — 2012
Skills
- Public Policy
- Lotus Notes
- Government
- Communication Skills
- Microsoft Office
- Phone Etiquette
- International Relations
- Asana
- Yelp
- Customer Service
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