Meghan Flanagan
Operations Leader | Driving Growth & Efficiency Through Strategic Alignment
- Role
- Managing Director at Sharon Playhouse
- Location
- Sharon, CT, US
- LinkedIn followers
- 500 followers
About Meghan Flanagan
With educational and professional experience as an Executive Client Relationship Leader, I have a proven background in operations and product management. I have leveraged expertise in budget management, sales, and client relations. I am well versed in leadership, mentorship, and executive collaboration. It is my passion to lead high-performing teams in achieving organizational goals and exceeding revenue targets.Key Achievements Include: Implemented the use of a technology platform to encourage online member engagement, increasing membership by 10% and engagement by 34%, ultimately reaching 60% overall member engagement Overcame challenges during the COVID-19 pandemic, including researching and producing a 3-day virtual conference, overseeing the coordination of 25+ professionals and 150 subject matter experts in delivering high-quality education, ensuring compliance with all CDC health and safety guidelines Immediately recognized the need to implement innovative technology solutions, including implementing a system to click a link in the renewal email to easily accessthe renewal page, generating an immediate 10% increase in the retention rate, growing from 75% to 85% Generated a $1M+ revenue increase through the sales of 4 new compliance products, overseeing the onboarding of the new clients and utilizing expertise to provide detailed product training and demos Established initiatives targeting prospective customers with tailored communication and demonstrations, driving sales and exceeding sales quotas by more than 100 YoY
Experience
Managing Director
May 2025 — Present · Sharon, CT, US
As the Managing Director of the Sharon Playhouse, I a responsible for overseeing the financial health and day-to-day operations of this vibrant community theater. Reporting directly to the Board of Directors, and working closely with the Artistic Director, Education and Community Director, and the dedicated Playhouse staff to develop and implement strategies that enhance our strategic vision, community impact, and fiscal stability. I am committed to supporting our mission and enhancing the cultural landscape of our community through the arts.
Education
Marist University
Bachelor of Science (BS), Criminal Justice
2001 — 2003
University of Phoenix
Master of Business Administration (MBA)
2008 — 2013
Skills
- Microsoft Word
- Team Leadership
- Pragmatic Marketing Certified
- Leadership
- Management
- Microsoft Publisher
- Customer Service
- Salesforce.com
- Hedge Funds
- Frontpage
- Customer Relationship Management (Crm)
- Public Relations
- Process Improvement
- Microsoft Office
- Sales
- Business Analysis
- Powerpoint
- Microsoft Excel
- Marketing
- Strategic Partnerships
- Saas
- Agile Project Management
- Product Management
- Program Management
- Financial Services
- Crm
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