Stephen McCullagh

Transformation Lead @NatWest Group

Edinburgh, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Transformation Lead @NatWest Group

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Edinburgh, GB

Advising senior leaders through the delivery of operating model changes and OKR setting• Implemented an industry-standard nested maturity model to identify opportunities and deliver efficiencies in ways of working at individual, team, and team of teams levels to identify capability gaps and recommend solutions that enable us to better meet customer and business outcomes• Delivered a revised team operating structure that delivered £8m savings across a large, complex goal-based change teams• Led and designed the implementation of a workflow tooling change from Agile Place to Jira enabling reporting of work against outcomes and OKRs• Delivered and led others to deliver complex data analysis of team structures aligned to Strategic Workforce Planning guidelines around team composition and factored variations based on differing types of work

EDUCATION

1996 — 2000

University of Glasgow

BSc (Hons), Psychology

2000 — 2002

Glasgow Caledonian University

Master of Science (MSc), IT

2008 — 2010

Nottingham Trent University

Professional Certificate in Management

SKILLS

Statistical Data AnalysisOutsourcingSystems AnalysisGovernanceBusiness Process ImprovementLean Six SigmaStrategyImpact AnalysisRequirements AnalysisManagementProject Portfolio ManagementChange ManagementStatisticsService DeliveryProcess EngineeringBusiness AnalysisCustomer ExperienceContract NegotiationPrince2Project DeliveryStakeholder ManagementProject PlanningBusiness ProcessStatistical Process Control (Spc)Team ManagementData AnalysisProcess ImprovementRequirements GatheringLine ManagementBusiness TransformationBusiness RequirementsTelecommunicationsAnalysis

ABOUT STEPHEN MCCULLAGH

A highly experienced business consultant with a proven record of delivering success across diverse sectors. Skilled in managing large-scale, complex programmes and driving operational efficiencies through innovative approaches. Adept at engaging and presenting to senior stakeholders, while fostering strong, enduring relationships across all levels of large organisations. Highly experienced in analysing and leading the interpretation of complex data to optimise organisational performance and achieve strategic business objectives.

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Stephen McCullagh — Transformation Lead at NatWest Group in Edinburgh, GB | Unifers