Steven McCauley

Perceived Quality Manager @Dyson

Hullavington, GB

As Perceived Quality Manager, I am responsible for promoting user sensory interaction quality by developing and implementing a sensory quality plan. Empowering design, engineering, and manufacturing teams to develop products with a higher level of sensory interaction and user perception of superior quality.Experienced with:Developing and confidently facilitating user research with a focus on creating true-to-context sensory evaluations to create practical insights for communicating best practices, trends, and opportunities.Developing and delivering procedures and tools that empower teams to obtain a deep grasp of the user\'s wants and aspirations in terms of value perception, as well as the design of engineering standards that provide meaningful and quantifiable engineering goals that enable teams to effectively deliver high quality products.Long-term strategic planning to create a global strategy that improves the perceived value and quality of a product, product range, or brand- Setting of perceived quality targets for projects, product categories and brand- Continuous improvement of perceived quality standards and processes- Evaluation of concept designs, prototypes and production builds against perceived quality targets- Escalation of risks and issues to leadership during milestone gateway reviews- Management responsibilities; recruitment, performance, goal setting, task allocation and training- Design and facilitation of user research into consumer perceived value- Strategy roadmap planning for perceived quality achievement

University of Glasgow

Master of Engineering (MEng), Product Design Engineering

The Glasgow School of Art

Master of Engineering (MEng), Product Design Engineering