Tahsinuzzaman

Vice President Customer Service at Reliance Retail

Role: Vice President Customer Service at Reliance Retail
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Vice President Customer Service
Reliance Retail
Dec 2022 — Present · Mumbai, IN

Education

Institute of Management Technology, Ghaziabad
MBA, Finance & International Business Opertions
2011 — 2013
Indian Institute of Management, Calcutta
SMP, Business Administration and Management, General

Skills

Credit Cards
E-Commerce
Management
Strategic Leadership
Project Management
Six Sigma
Relationship Management
Analytics
Strategic Planning
Customer Experience
Business Process Improvement
Vendor Management
Credit
Quantitative Analytics
Business Analysis
Performance Management
Leadership
Employee Engagement
Customer Service
Qualitative Research
Statistical Data Analysis
Training Facilitation
Process Improvement

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@relianceretail.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

Reliance Retail

Retail · 73K employees · Mumbai, Maharashtra, India

Reliance Retail is the retail initiative of RIL and an epicentre of our consumer-facing businesses. It has been ranked as the fastest-growing retailer in the world. It is ranked 53rd in the list of Top Global Retailers and is the only Indian Retailer to feature in the Top 100. It is the largest & the most profitable retailer in India with the widest reach. It has nearly 249 million registered customers buying across all its formats. It recorded more than 780 million footfalls across all its stores in FY23, a scale unmatched by any other retailer in India. With over 3 Million daily transactions, Reliance Retail operates at a scale unparalleled in the Indian retail industry and continues to enrich the quality of lives of millions of Indians every day. Corporate frauds have become rampant, we wish to caution all potential job seekers that Reliance Industries Ltd. & its Group Companies: 1. Do not charge any job seeker any money or deposit for giving employment offers and interviews or for providing laptop/uniform. 2. Do not appoint any Agents, Agencies, or Individuals to make or issue offers of employment or benefits on their behalf. 3. Do not ask for personal documents like mark sheets, PAN Card, Aadhaar Card, CV to be shared through WhatsApp or any other social media platform 4. Do not communicate using personal email IDs like Gmail, Yahoo, Hotmail, Outlook, etc. All official communications related to employment are done using an email address ending with “@ril.com”. 5. Reliance Industries Ltd. and its Group Companies will neither be responsible for losses arising out of any fraudulent transactions nor bound by any fraudulent offers. 6. As a responsible employer we have also developed a “Validate Your Offer” tab on our career page which can validate authenticity of offer released to candidates. It will be in our mutual interest that should there be any suspicious activity pertaining to fraudulent enrolment noticed, report to r••••••••@ril.com.

relianceretail.com

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Experience

Vice President Customer Service

Education

Institute of Management Technology, Ghaziabad

Indian Institute of Management, Calcutta

Skills

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