Sebastiaan Leendertz

Customer Success Manager | My customers love my diverse background that allows me to serve their every need and help them achieve their goals.

Role
Associate Customer Success Manager at ServiceNow
Location
Tampa, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sebastiaan Leendertz

Knowledgeable and performance-driven Customer Success Manager with a wealth of experience…

Experience

  1. Associate Customer Success Manager

    ServiceNow

    Jun 2024 — Present · Orlando, FL, US

    Oversee the customer outcomes engagement for customers in the portfolio, understanding each customer\'s needs and challenges· Ensure customers are technically healthy and on the most recent version of our product· Identify criteria for assisting customers by using the Artificial Intelligence in the Impact Digital Experience· Promote ServiceNow customer success stories and processes· Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses· Work with ServiceNow teams to improve product adoption and increased footprint· Ensure any escalated client issues are resolved quickly, using resources from across the company ecosystem

Education

  • Bridgewater State University

    Bachelor of Arts (B.A.), Communication and Media Studies

    2010 — 2013

Skills

  • Dutch
  • Customer Service
  • Microsoft Office
  • Sales
  • Lcam

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Sebastiaan Leendertz — Associate Customer Success Manager at ServiceNow in Tampa, FL, US | Unifers