Lee Knauer
I build customer journeys that merge high-touch hospitality with scalable SaaS engagement, ensuring consistent, memorable experiences from onboarding to renewal.
- Role
- Customer Service Manager at tomboyx
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Lee Knauer
I’m a curious and driven leader who finds energy in solving complex challenges, especially when they sit at the intersection of people, process, and technology. I believe that diverse ideas spark the best solutions, and I’m passionate about creating momentum that’s both meaningful and measurable.Over the years, I’ve built motivated teams, launched strategic initiatives that move the needle, and guided teams through change by fostering trust, promoting transparency, and embracing a forward-thinking mindset. With a foundation in revenue and finance, I focus on building resilient organizations and helping teams embrace the technologies that will shape what’s next.At the heart of it all, I love bringing people together around new ideas, shared goals, and the belief that great outcomes are built through trust, clarity, and collaboration. You can reach me at l••••••••@gmail.com.
Experience
Customer Service Manager
Sep 2025 — Present · Seattle, WA, US
Education
University of Wisconsin-Milwaukee - School of Business Administration
Bachelor of Business Administration (BBA)
Skills
- Hospitality
- Hotels
- Loyalty Programs
- Property Management Systems
- Front Office
- Hospitality Management
- Credit Risk
- Epitome
- Data Analysis
- Collections
- Food & Beverage
- Customer Service
- Microsoft Excel
- Hospitality Industry
- Hotel Management
- Jde Enterprise One
- Revenue Analysis
- Leadership
- Currency Exchange
- Invoicing
- Microsoft Office
- Restaurant Management
- Client Billing
- Accurate Data Entry
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