Shane Beers
Senior customer success and experience leader driving adoption, retention, and value for enterprise SaaS. Skilled at aligning technology with business goals and improving customer health and retention.
- Role
- Verizon
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Shane Beers
An experienced professional dedicated to connecting with and understanding customers, employees, and users, maximizing the power of data, and continual process improvement. A multi-faceted, collaboration-driven team member eager to take on new challenges and generate powerful, people-oriented, solutions.
Experience
Present
Education
University of Cincinnati
Bachelor of Science in Graphic Design, Graphic Design
1998 — 2003
University of Illinois Urbana-Champaign
Masters of Library and Information Science, Library and Information Science
2005 — 2007
Skills
- Data Management
- Digital Libraries
- Library Research
- Digital Preservation
- Dublin Core
- Database Design
- Filemaker
- Digitization
- Css
- Microsoft Office
- Illustrator
- Digital Asset Management
- Information Architecture
- Databases
- Premis
- Archives
- Digital Archiving
- Metadata
- Photoshop
- Digital Imaging
- Mets
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