Slavik Bekerman

About Slavik Bekerman

I am an experienced technology professional with exceptional IT knowledge and more than 8 years of hands-on experience in the technical field, providing high level of customer support. I am a detail oriented Network Infrastructure Support Engineer with emphasis on superb execution and end-user mindset. I have excellent communicational and relationship building skills. Versatile team player with demonstrated ability to institute process oriented and analytical solutions, able to perform independently and meet deadline in a timely and accurate manner.

Experience

1. Network Engineer

   Scholastic

   May 2015 — Present · New York, NY, US

   Providing network infrastructure support for Scholastic New York Head office as well as 70+ remote branch offices (include network issues troubleshooting, adding new nodes to infrastructure, and any other network related issues)• Support Panorama Centralized Management for Palo Alto firewall PA-500, PA-200 and PA-3060, to central manage the console, configure, maintain, monitor, and update firewall core, as well as back up configuration • Responsible for multiple network technologies, project implementation, network maintenance, support, troubleshooting, root cause analysis, change management, and SLA maintenance• Daily monitoring of network nodes in SolarWinds for any network outages, configure alerts, and schedule maintenance• Manage Cisco nodes and troubleshoot layer1, layer2 and layer3 technologies in response to customer escalations • Working with vendors such as Cisco, Citrix, Palo Alto, Verizon to troubleshoot issues • Installed and configured Cisco routers 2800 for Scholastic Remote office locations, including coordination with Verizon • VLAN configurations and troubleshooting • Upgrade Cisco Routers, Switches and Firewall (PIX) IOS to meet company security compliance• Provide reliable and consistent 24x7x365 support

Education

• David Computer Info Center

  MCP, Complete Microsoft Certified System Engineer Program (MCSE)

  1996 — 1997

• EDP School Of computer Programming

  Course in UNIX Sun Solaris 8 Administration

  2000 — 2000

• Technical College of Belarus

  Associate's degree, Engineering and Information System

  1992 — 1994

Skills

• Printers
• Panorama
• Cisco Routers
• Vpn
• Data Cen\
• Network Time Protocol (Ntp)
• Microsoft Exchange
• Troubleshooting
• Remedy
• Blackberry
• Windows 7
• Cisco Technologies
• Cisco Prime
• Security
• Cisco Ios
• Windows
• Workstations
• Dhcp
• Laptops
• Vmware
• Wifi
• Cct
• Networking
• Hp
• Computer Hardware
• Cisco Systems Products
• Outlook
• Data Center
• Firewalls
• Palo Alto Networks
• Juniper Networks Products
• Sas
• Ipad
• Iphone
• Ms Office Suite
• Lotus Notes
• Antivirus
• Tcp/Ip
• Windows Xp
• Desktop Support