Slav Valkanov

WORK HISTORY

EDUCATION

SKILLS

ABOUT SLAV VALKANOV

Experienced Rental Manager with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Marketing Management, Customer Service, Sales Management, Customer Retention, and People Management. Strong sales professional with a Bachelor of Business Administration (B.B.A.) focused in Marketing from Georgia State University- Create and conduct area training sessions to improve sales, retention, morale and areas of opportunity - Recruit, interview, hire, train and place branch level employees - Plan, assign and direct work; appraise and document performance; reward and coach employees; address complaints and partner with personnel to resolve problems - Develop the team by identifying areas of short comings and opportunities for improvement by providing information, educational and mentoring - Ensure Human Resource activities are carried out in accordance with established requirements, practices and procedures - Prepare and implement fleet, marketing, employee and sales plans - Maintain and increase profitability levels for branches within the assigned area - Identify and develop positive working relationships with internal and external clients that are built on trust and integrity- Solicit feedback and incorporate an accurate client perspective in all decisions and actions- Respond to the changing needs of the client while maintaining a high standard of quality- Resolve various common to complex problems with latitude for initiative, independent judgment and decision making