Skyler Hopkins

Intellectual Property Program Manager Ii @Tiktok Shop

Bellevue, WA, US

Owned and led the reactive copyright and broader intellectual property reporting process, developing and enforcing policies across copyright, trademark, counterfeit, and patent domains to ensure compliance with legal and platform standards- Defined key signals and detection criteria for rule-based and LLM-driven automated moderation systems for copyright and trademark complaints, developing standard operating procedures (SOPs) and training materials for engineering teams to build scalable moderation tools, while creating audit processes to ensure high accuracy, precision, and recall of outputs- Created end-to-end quality audit process for hundreds of moderation cases weekly, defining and tracking accuracy, precision, recall, leakage, and overkill metrics across populations of cases; leveraged audit data to train AI models, achieving 20%+ accuracy improvement and 10% reductions in both leakage and overkill since launch- Led high-priority escalations and executive-level investigations, performing detailed root cause analyses of copyright and broader IP enforcement issues and collaborating with product, legal, and policy teams to address broken processes or gaps-Managed the US internal escalation workflow for copyright complaints and other IP related issues, enabling employees to report issues related to infringement, enforcement actions, appeals, or process gaps efficiently.

Washington State University

Bachelor of Arts (B.A.), Advertising