Sky Rudd

Billing Analyst @IP Integration

Reading, GB

Billing Analyst with a specialist interest in Revenue Assurance• Generation of monthly telecoms bills for a wide range of customers, primarily in the contact centre space.• Analysis of cost invoices and CDRs for revenue assurance.• Creation of reports for other business departments in association with commissions, financial forecasting and customer churn analysis.• Implemented a Revenue Assurance function within the Billing Department, ensuring that all incoming costs are correctly allocated and outgoing invoices are accurately calculated to avoid shortfalls in expected margins.Systems used: Affinity, SAP BYD

Peterborough Regional College

VRQ Level 3 Foodservice, Hospitality and Catering

Shaw Academy

Foundation Diploma