Skyler Riley

Security Engineering Manager @News Corp

CA, US

As Lead and then Manager of Sustaining Engineering, Skyler Riley spearheaded strategic workforce development by recruiting and onboarding two key team members, equipping them with specialized expertise in Tier 1 and Tier 2 cybersecurity support operations. Recognizing the inefficiencies inherent in manual processes, he meticulously documented all workflows, establishing a foundation for standardization and scalability. Skyler then worked with Software Engineering to design and deploy advanced automation solutions using Tines and ServiceNow, systematically eliminating redundant tasks. His initiatives transformed reactive support processes into streamlined, automated systems—reducing resolution times, minimizing human error, and reallocating team capacity toward higher-value engineering challenges. This end-to-end automation of operational workflows not only enhanced service reliability but also served as a blueprint for continuous improvement across Newscorp’s cybersecurity practice.* Drove operational efficiency and risk reduction by leading cross-functional teams specializing in incident response, process automation, and sustaining engineering, ensuring seamless alignment between security operations and IT service management.* Influenced cybersecurity tooling strategy by collaborating with engineering leadership and CISO teams to optimize sustaining operations, ensuring scalability and compliance with corporate risk management objectives.* Elevated incident response capabilities by designing and enforcing automation standards for security workflows, reducing resolution times and manual effort across T1/T2 support.* Oversaw the modernization of sustaining engineering by leading a high-performing team to implement no-code automation (Tines) and ITSM integrations (ServiceNow), significantly improving cybersecurity operational maturity.* Maximized the ROI of security tools by forging strategic partnerships with vendors (e.g, ServiceNow, Tines).