Sunil K.
Unified Endpoint Management Expert | Technical Specialist I ITSM & ITAM | Security & SIEM Solutions | Project and RFP Delivery Specialist | ManageEngine Product Consultant and Presales (ITSM,UEM,ITAM,ITOM AD360, PAM)
- Role
- Senior Technical Support Specialist at Softcell Technologies Global Pvt. Ltd.
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Sunil K.
Seasoned Consulting Professional with 12 years of experience in delivering Information…
Experience
Senior Technical Support Specialist
Softcell Technologies Global Pvt. Ltd.
Apr 2018 — Present · IN
Working as an Endpoint Management and Security Pre-sales consultant and Technical Onboarding specialist. Requirement study, RFI/RFP preparation, opportunity support, Proposal support, Demo/PoC support. Cloud and On-Premises Endpoint Management and Security (EMS). Assisted clients with general support for software installation, Microsoft & Third-party patching. Established process improvement strategies which drove positive changes and resulted in 100% IT incident remedy rate. Implemented ManageEngine Endpoint Central in the customer environment with all the required data for successful implementation.
Education
Explaned college
Bachelor of Commerce - BCom, Business/Commerce, General
2009 — 2010
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