Sai Sagar Kokku

Salesforce Developer @Optum

Jersey City, NJ, US

Currently working as Salesforce Admin/Developer in Optum State Government Solutions (United HealthGroup).Project: Worked on State Project MALTSS and Currently On Montana State Project andMassachusetts Longterm Service and Support Project.• Managing the HealthCommunity Portal for the Massachusetts Long-Term Services and Supports (MALTSS) Project on MassHealth.gov, ensuring seamless user access and portal functionality.• Worked on Workflows and Process Builders Migration to Lightning Flows.• Worked on Validation rules, workflows and approval processes and developer User Interface through Lightning Component.• Worked on reusable components for key functionalities such as data visualization, task automation, and user interface enhancements.• Designed custom Lightning pages and apps to specific user roles and business requirements, optimizing workflows and data visibility.• Configured Organization-Wide Defaults (OWD) to Private for custom objects, ensuring data security and restricting unauthorized access.• Implemented Sharing Rules to provide controlled data access to specific users, roles, and external community members.• Implemented custom exception logging for Salesforce Flows, capturing and tracking errors to improve troubleshooting and system diagnostics.• Managed Digital Experience Settings, including enabling Digital Experiences and configuring object-level and field-level security for Guest Users and Partner/Customer Communities.• Implemented personalized page layouts and component visibility rules to tailor the user experience based on role and profile requirements.

Saint Peter's University

Master of Science - MS, Business/Data Analytics