Santosh Mohanty
IT Manager at Addepar | Ex-BStack, Netflix & Uber
- Role
- IT Manager at Addepar
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Santosh Mohanty
Graduated in Information Technology with 10 years of Tech support experience in Enterprise IT Operations. Being a senior IT Engineer lead, great at delivering top notch Enterprise IT Support and operations, Data Analysis, People Management etc. Skilled in managing client relations, understanding of business requirements, providing insights into customer asks and providing 24X7 global support. On Technical ground, I\'m skilled in Windows, Windows Server, AD, Mac, gSuite Admin, Mobile Device Management, SSO/SAML integration etc. Have more than 7 year of experience directly working with enterprise customers and have successfully initiated, implemented and managed various IT Infrastructure projects (implementing security policies for APAC contractors, leading APAC Procurement projects, Uber Vizag site launch etc). Always work like an owner keeping keeping compliance & security guidelines in mind while providing great service delivery as per certified IT Service Management protocol i.e. ITIL.Worked with Uber as Service Desk II in IT Eng team. Was responsible to deliver uninterrupted IT support and services to Uber\'s Internal users and clients. It includes roles like working on escalations from Service Desk Tier I team, working on new site build projects & executing changes as needed.
Experience
IT Manager
Jul 2023 — Present · Maharashtra, IN
Education
Sikkim Manipal University - Distance Education
Master of Computer Applications - MCA
2011 — 2013
Bundelkhand University
Bachelor's degree, BSc IT
2005 — 2008
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