Shane Kleven

About Shane Kleven

Intrinsically motivated, sales and customer service innovator who is interested in…

Experience

1. Delivery Driver

   Uber

   Apr 2025 — Present · Seattle, WA, US

   I am a trusted advisor to clients, providing strategic guidance and solutions to address their pest control needs and challenges. I regularly communicate with clients to ensure satisfaction, gather feedback, and address any concerns or issues in a timely manner.I can Strategize and then implement strategic account plans to achieve revenue targets and business objectives.Analyze market trends, competitor activity, and client data to identify opportunities for growth and expansion within existing accounts.Collaborate with internal teams, including sales, marketing, and product development, to align strategies and deliver integrated solutions to clients. Business Development:I can identify and pursue new business opportunities within existing accounts, including upselling and cross-selling additional products or services by leveraging industry knowledge and network to generate leads and secure new clients. problems and “ironing” out new customer service challenges. Make cold calls and developing new long term business. Develop and present to key decision and influence makers.Constantly prospecting and upselling in a complex urban and rural business-to-business environment. Solve complex commercial/residential customer problems and furthering lasting business relationships

Education

• The Evergreen State College

  Bachelors, Liberal Arts

  1987 — 1991

• Central Washington University

  Vocational Education Certificate, Voc Cert

  1997 — 2000

• Seattle Preparatory High School

  High School, high school studies

  1984 — 1987

• Western Washington University

  Masters, Educational Administration

  2006 — 2009

• Western Washington University

  Master’s Degree, Education

  2005 — 2007

• Edmonds College

  Legal Assistant, Law

  1995 — 1997

Skills

• Account Management
• Budgets
• Public Speaking
• Sales Process
• Community Outreach
• Technology Integration
• Program Management
• Highly Motivated Self-Starter
• Program Development
• Team Building
• Management
• Staff Development
• Dispute Resolution
• Project Management
• Web Development
• Critical Thinking
• Cold Calling
• Conflict Resolution
• Outstanding Interpersonal Communication Skills
• Instructional Technology
• Classroom Instruction
• Content Writing
• Career Counseling
• Pest Control
• Grant Writing
• Leadership
• Microsoft Office
• Sales
• Training
• Workshop Facilitation
• New Business Development
• Web Content
• Marketing
• Fundraising
• Flash Animation
• Sales Presentations
• Communication Skills
• Human Resources
• Business Networking
• Leadership Development