Dave Skinner
Lead Service Designer @North Yorkshire Council
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WORK HISTORY
Lead Service Designer @North Yorkshire Council
Leading service design at NYC.
EDUCATION
Leeds Beckett University
BA(Hons) Youth and Community Development, Adventure Education
SKILLS
ABOUT DAVE SKINNER
I’m an independent service designer focused on public services, with a background in agile delivery, operations and change.Currently working on Local Government Reorganisation (LGR) and available for new contracts.What I’m really good at- Service design strategy and execution- Customer journey mapping and service blueprinting- Agile methodologies (Scrum, Kanban)- Building inclusive multidisciplinary teams- Forming good relationships with stakeholders- Inclusive design and accessibility- Process improvement and organisational change- Operational service deliveryCheck out the design patterns for social housing:
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