Matt Skilton
Head of Technical Support @SoftwareOne
Dundee, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2022 — Present
Head of Technical Support @SoftwareOne
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Head of Technical Support for SoftwareOne Marketplace Platform and FinOps for Cloud. Leading multiple teams that deliver a World Class Technical Support Service for all users of Client, Operations, Vendor and FinOps for Cloud.
EDUCATION
1996 — 1997
Hereford Group Training Association
Engineers Training, Mechanical Engineering
1997 — 1998
Hereford Technical College
A-Level , Environmental Science
1998 — 1999
University of Gloucestershire
Mechanical Engineering
SKILLS
Quality AssuranceSqlIntegration TestingMajor Incident ManagementIntegrationManual TestingWindowsProject ManagementTest AutomationTestingReportingWeb Application TestingPerformance AppraisalContinuous ImprovementXmlCen Xfs StandardNon-Functional TestingSoftware InstallationRelease ManagementDefect TrackingBusiness Process ImprovementIlm Level 3Windows Mobile TestingTest PlanningSoftware as a Service (Saas)Process OptimizationRegression TestingIncident ManagementSystem TestingCustomer OrientedCoachingLeadershipCustomer SupportWhite Box TestingPerformance ManagementWeb ApplicationsBlack Box TestingAndroid TestingJiraEpolicy Orchestrator
ABOUT MATT SKILTON
Leader in Technology with 27 years experience. I\'ve been lucky enough to work for great…
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