Shivakumar Keskar

About Shivakumar Keskar

In 30 years of IT leadership, I\'ve seen one constant: businesses that embrace technology…

Experience

1. Managing Partner

   SmartX Technologies

   Apr 2019 — Present · Hyderabad, IN

   SmartX is an entrepreneurial initiative aimed at bridging the innovation gap for MSMEs and mid-market companies. With three decades of IT business experience, I co-founded SmartX to bring future-ready, practical solutions that directly address pressing business challenges. The mission has always been clear: enable organizations to grow faster, operate more securely, and leverage technology as a competitive advantage.At SmartX, I have- Driven measurable efficiency gains in IT Services – partnering with clients to streamline operations, optimize processes, and deliver a 30% improvement in IT services efficiency, resulting in significant cost savings and higher service reliability- Strengthened IT security posture for manufacturing enterprises – leading initiatives that doubled security resilience, reduced vulnerabilities, and ensured compliance with modern cyber standards- Guided the development of bespoke AI-driven marketing campaigns – enabling clients to harness advanced analytics and automation to deliver 1.5x higher customer engagement, improving both conversion and retention- Expanded SmartX’s footprint beyond India – successfully entering Middle Eastern and European markets, acquiring marquee clients, and positioning SmartX as a trusted global technology partner.What excites me most at SmartX is working with ambitious mid-market leaders and MSME owners who are eager to scale but need the right mix of technology, strategy, and execution discipline. By blending my IT expertise with business acumen, I help organizations future-proof their operations and create sustainable growth pathways.SmartX is not just about technology—it’s about transforming businesses for tomorrow.

Skills

• Governance of Enterprise IT
• Management
• Networking
• Transition Management
• Telecommunications
• Comptia Security+
• Data Center
• Unix
• Information Security
• Strategy
• Pre-Sales
• Infrastructure
• Software Project Management
• Crm
• Itil
• Disaster Recovery
• Program Management
• IT Operations
• Outsourcing
• IT Service Management
• Change Management
• Requirements Analysis
• Cloud Computing
• IT Strategy
• Pmp
• Leadership
• Sla
• Customer Relationship Management (Crm)
• Security
• Enterprise Architecture
• Iso 27001
• Iso 20000
• Service Delivery
• Business Analysis
• Solution Architecture
• Team Management
• Managed Services
• Project Portfolio Management
• Project Management
• Business Development