Sarah Kennedy

Principal Customer Success Manager, Global Accounts at Smartsheet

Role
Principal Customer Success Manager at Smartsheet
Location
Buffalo, NY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sarah Kennedy

Sarah Kennedy has over 20 years of Customer Success, HCM and Project Management experience including work with non-profit, manufacturing, medical, legal, technology, architecture/engineering, medical device and banking organizations including several Fortune 100 companies.

Experience

  1. Principal Customer Success Manager

    Smartsheet

    Nov 2025 — Present

Education

  • Nazareth University

    Masters of Science, Human Resource Management

    2005 — 2007

  • Kent State University

    Bachelor of Business Administration - BBA

    2001

  • Kent State University

    Bachelors of Business Administration, Management

    1997 — 2001

Skills

  • Employee Relations
  • Job Descriptions
  • Microsoft Excel
  • Project Management
  • Recruiting
  • Fmla
  • Microsoft Project
  • 401k
  • Flsa
  • Analytics
  • Hris
  • HR Policies
  • Adp Reportsmith
  • Customer Service
  • Health Savings Accounts
  • Payroll
  • Adp Payroll
  • Employee Benefits
  • Human Resources Information Systems (Hris)
  • Paychex
  • Hro
  • Adp Ezlabormanager
  • Performance Management
  • Employee Training
  • Employee Handbooks
  • HR Software
  • Employee Surveys
  • Personnel Management
  • Saas
  • Human Resources
  • Employment Law
  • HR Consulting
  • Benefits Administration
  • Global Client Management
  • Management Coaching
  • Adp Hrb
  • Human Performance
  • Human Resource Audits
  • Manage Client Relationships
  • Microsoft Office

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Sarah Kennedy — Principal Customer Success Manager at Smartsheet in Buffalo, NY, US | Unifers