Santosh Katakol
Global Leader | Professional Services | Digital Transformation | Customer Success | Partner Enablement
- Role
- Global Vice President, Professional Services at PROS
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Santosh Katakol
Accomplished business and technology leader with passion for value delivery via SaaS and AI platform based digital transformations. Over twenty years of progressive leadership experience in CLM/Legal and S2P technologies. Passionate about leveraging innovative Cloud, AI solutions and business consulting services to provide transformative outcomes for multinational corporations. Successfully established and expanded consulting services functions within enterprise SaaS product organizations, ensuring operational efficiency and year-over-year growth. Committed to helping Fortune and global customers adopt SaaS and digital transformation initiatives to drive Customer Success and NPS.A trusted partner and advisor to customer’s C-suite and Big-4 ISV partners combined with proven Consulting and Professional Services leadership. Operational expertise in transforming services delivery to boost revenue, profitability and creating high-performing global teams.An AI-related patent holder, with proven track record of maturing Professional Services, Partner Alliances & Success functions to deliver SaaS implementations of Contract Lifecycle / Legal tech and Source-to-Pay digital platforms across global customers. Result oriented, customer-first leader with focus on people, purpose, organizational capabilities and practice areas that outpace the competition.
Experience
Global Vice President, Professional Services
Mar 2025 — Present · Pittsburgh, PA, US
Education
Bangalore University
Bachelor of Engineering - BE
University of South Florida
Master of Business Administration - MBA
University of South Florida
Master of Science - MS
Skills
- Analytics
- Cloud Applications
- Strategy
- Web Services
- Management Consulting
- Business Process Improvement
- Agile Methodologies
- Business Intelligence
- Pre-Sales
- Procurement
- Vendor Management
- Enterprise Architecture
- Solution Architecture
- Erp
- IT Strategy
- Software Project Management
- Program Management
- Windows Azure
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