Sk Miraj Hossain
Trust & Safety || Content Monetization || Hate Speech || Content Review || S.E.O. || Google ads - On site
- Role
- Sr Representative Operation at Concentrix
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Sk Miraj Hossain
Experienced and results-driven professional with a passion for leveraging technology to…
Experience
Sr Representative Operation
Jun 2023 — Present · Gurugram, IN
Trust & Safety to the most streaming Platform.•Provided support as a Team - Quality Analyst to a team of 20 advisors.•Categorized and published content using designated tools and channels.•Reviewed, classified, and removed content in accordance with client guidelines.•Maintained updated knowledge of evolving client policies and guidelines.•Contributed to calibration sessions to understand policy updates and trends.•Participate in process improvement initiatives to enhance quality and efficiency. Engaged in continuous training programs and workgroup discussions to optimize role performance and development.•Participate in NFD calibration to gain a comprehensive understanding of policy updates and new trends.
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